Ascott Star KLCC

It was clean and staff were friendly

We stayed in a very spacious one bedroom apartment, well appointed and comfortable. There was also a small second room with a desk and a single couch. Very clean, spacious kitchen should you wish to prepare meals: stovetop, microwave, coffee pod machine (2 complimentary pods, can purchase more if you wish), full size fridge/freezer, dishwasher. Sufficient crockery, cookware and glassware. Also tucked away in a cupboard is a washer/dryer and a small amount of washing powder is provided. One of the biggest benefits when traveling! It has quick cycles and washes and dries well (drying cycle may need up to 1h30m, depending on what you’re drying). Huge bathroom with tub and the usual amenties are provided. In the bedroom you will find all the usual amenities. Bed is comfortable, perhaps a tad on the firm side. We didn’t expect regular housekeeping of the room (stated as twice weekly) however we found our room was serviced with a neat tidy up and clean towels every day - maybe we were lucky! Internet connection in-room is fine. Smart TV in both the separate living area and bedroom; we were able to stream directly from our mobile handset and watch movies/shows from our streaming account (eg Netflix). HUGE swimming pool on Level 6 and there’s also a rooftop pool on level 56 (called Level 99, don't go looking for the 99th floor haha) with a very spectacular view of the Petronas Towers. Grab your pool towels from reception. There is also a restaurant on the top floor however this can get very busy so it’s advisable to book. Downstairs in the foyer is a self-service Starbucks station or if you wish a sweet coffee shop is right next door, Excellent location with a convenience store 500m away or take a short walk to Avenue K mall where you'll find Village Grocer (full supermarket) as well as a detached shop selling wines and beers (expect to pay a LOT for wine!. Would absolutely stay here again!

Our stay was wonderful. Check-in went smoothly, we had a comfortable apartment on the 23rd floor with incredible view of Twin Towers. We didn't have breakfast. The staff was very nice and helpful. The elevators worked very efficiently. The pool on the top floor has a great view and the pool on the 6th floor is very nice to swim and relax. Fantastic location right next to the Twin Towers, very close to the KLCC metro station, easy access to all interesting places in KL.

Ascott Star exceed mine and my partner's expectations. We arrived at the hotel around 11am, expecting our room to not be ready yet, which was fine with us since it was early. However, they had a room ready for us and within half an hour after checking in, we got our room. It was spacious for 2 people and we loved that it had a washing/drying machine for laundry, which we immediately used. They also provided us with the detergent, which was awesome! The room also had a kitchen and the amenities with it (eg. cups, dishes, forks, etc.). The pool is a good size and wasn't cold but cool which felt great against the humid weather. The view is also awesome! You get a great view of the Twin Towers. Front desk staff were extremely helpful. We asked how to get to the mall and was given 2 options: a) above ground on the streets or b) underground to avoid the heat. My partner and I opted for option b. The woman gave us great directions and we managed to find the mall easily. It was about a 10 minute walk, not too far and we avoided the humid weather. Later on at night, we went back up on the roof top to see the Twin Towers again. Please note, there will be a line up of people there taking photos.

Fantastic property - Centrally located and 5 mins away from Surya KLCC. Staff - one of the best you could ask for We stayed at the one bed Premier as a family of 5 (2 adult, 2 kids aged 8&6 along with an infant). The size of the apt was perfect. Swimming pool at the terrace top is amazing given a sneak peak of the KL skyline.